Refund policy

All products sold through this store are digital downloads. Because digital items cannot be physically returned, all sales are final and non-refundable once the download has been delivered or accessed.

Please review all product descriptions carefully before purchasing to ensure the item meets your needs.

 

Download Issues

 

If you experience technical issues with your download (such as a corrupted file or download failure), we are happy to help.

To request assistance, please email [ana@aislenotes.com] within 7 days of purchase and include:

• Your order number
• The email address used for purchase
• A description of the issue
• Verifiable proof of the error, such as a screenshot or screen recording showing the download problem

Once the issue has been verified, we will either:

• Provide a new download link, or
• Send the file directly via email

Unauthorized Distribution

All digital products are intended for personal use only unless otherwise stated. Redistribution, resale, sharing, or reproduction of the files is strictly prohibited.

Contact

For any questions regarding your order, please contact:

[ana@aislenotes.com]

We aim to respond within 1–2 business days.

 

Chargebacks & Fraud Protection

Fraudulent chargebacks or claims regarding successfully delivered digital products may result in the suspension of access to future purchases.